Colorado Cleaning Services

The quickest way to reach us is via text, email, or by filling out our convenient contact form. We do our best to respond promptly to all messages, but please keep in mind that our availability to check messages may be limited during busy hours. We kindly ask for your patience and understanding, and encourage you to follow up if you haven't received a response within a few hours.

Please note that for the safety of our team, we ask that all dogs be kept in kennels or separate rooms during our visit. We have unfortunately experienced several instances where dogs have attacked our team, resulting in injury or damage to clothing. We believe in treating all our clients with respect and kindness, and kindly request the same in return. Thank you for considering our safety and comfort during our visit.

At our company, we believe in providing personalized and transparent cleaning services to each family. That's why we don't believe in giving an approximate price based on the number of rooms or square footage, we must see the house in person or via video call. We take the time to meet with each family, listen to their specific cleaning needs, and discuss all the details. We don't charge hourly rates or take unnecessary breaks. Our focus is on providing quality cleaning services that meet your needs and fit within your budget. We don't judge you based on the size or value of your home, we simply assess the work needed and provide fair pricing accordingly.

Only a trusted team of three individuals will have access to your home. In the unlikely event of an emergency, we may send an only two team members for cleaning or offer to reschedule at your convenience. Your safety and security are our top priority.

We always strive to provide our customers with the highest quality cleaning services possible. If, after our cleaning service is complete, you notice that something was missed, we encourage you to contact us as soon as possible, on the same day that service was provided, so that we can address the issue promptly. Our team will work with you to ensure that the issue is resolved to your satisfaction.

Additionally, if you would like us to try a different cleaning product or have any specific requests, please do not hesitate to let us know. We are happy to accommodate your preferences and work with you to create a customized cleaning plan that meets your needs.

We regret to inform you that we are unable to move items weighing 20 pounds or more, such as couches, chairs, beds, and tables. Our decision is primarily based on two reasons: First, we prioritize the protection of your floors and carpet from potential damage that may result from moving heavy objects. Second, we also place a high value on the health and safety of our family members.

However, we assure you that we will meticulously clean and sanitize every nook and cranny of your home that is accessible with our advanced cleaning equipment. We apologize for any inconvenience this may cause and thank you for your understanding in this matter.

At our company, we take great care to ensure your home is treated with the utmost respect. If we happen to come across something out of the ordinary during our cleaning process, such as a broken toy or scratched floor, we will always inform you right away. And in the unlikely event that something gets accidentally damaged, we will promptly contact you with a photo and discuss possible solutions, whether it's a replacement, a purchase of a new item, or a reduction in the cleaning fee. In case we could miss anything broken since we don't know what the parts should be or put something in trash bag by mistake from floors or countertops, please feel free to reach us asap to find a solution. You can trust us to handle any situation with transparency and honesty. Thank you for your understanding and patience.

We require a minimum of 72 hours notice for cancellations or reschedule to your cleaning service appointments. If changes occur less than 72 hours before your appointment, or if no one is home when our team arrives, we will need to charge a fee equivalent to 100% of the cleaning cost, as due high demand for our services in various neighborhoods, our team's daily schedule demands thorough and precise planning. Similarly, a cancellation after a reschedule will incur the same fee. All fees are due on the original or rescheduled cleaning day, payable via Zelle or by mailed bill. Please ask any questions you have about cancelation or reschedule, everything can be discussed. We regret any inconvenience and thank you for your cooperation and understanding.

We offer multiple payment options to our valued customers, including cash, checks, and Zelle transfers. Please note that we do not accept credit card payments at this time. We strive to make the payment process as convenient and secure as possible for our customers and are happy to discuss any questions or concerns regarding payment methods.